How RKOVE handles business inquiry data.

We may collect information you submit through our website forms, visualizer, dealer inquiry pages, member access requests, chat features, email, WhatsApp, or other business communication channels. This can include your name, company, country, email address, phone number, project requirements, product interests, budget range, preferred timeline, and message content.

We may also collect limited technical information such as page visits, form events, device type, browser type, referral source, and general location signals to help us understand website performance and improve the customer experience.

RKOVE uses business inquiry information to respond to customer requests, prepare quotations, provide product recommendations, support dealer and project communication, improve our website, and manage marketing and sales workflows.

We may use analytics and conversion data to understand which pages, products, and calls to action are useful to visitors. We do not use this data to make automated decisions that produce legal or similarly significant effects.

Our website may use cookies, similar technologies, and analytics services such as Google Analytics to measure traffic, website events, and general visitor behavior. These tools help us improve website content, product pages, and inquiry workflows.

You can control cookies through your browser settings. Disabling cookies may affect some website features or tracking accuracy.

We may share necessary information with trusted service providers that help operate our website, hosting, analytics, CRM, email, storage, communication, or marketing systems. These providers are expected to process information only for the services they provide to RKOVE.

We do not sell personal information. We may disclose information when required by law, to protect our rights, or to support legitimate business operations.

RKOVE works with customers, dealers, designers, contractors, and project partners in multiple countries. Information submitted to RKOVE may be processed in countries different from your country of residence, depending on the tools and service providers used for business communication.

We retain business inquiry and customer communication records only as long as reasonably needed for sales, service, legal, operational, and project support purposes.

You may contact us to request access, correction, or deletion of business contact information where applicable. We may need to retain certain records when required for legal, accounting, security, or legitimate business reasons.

You may also ask us to stop marketing communication. Transactional or project-related communication may still be sent when needed to respond to your inquiry or support an active project.

We use reasonable administrative, technical, and organizational measures to protect business information. No website, email, or internet transmission can be guaranteed to be fully secure, so please avoid sending sensitive payment or identity information through open inquiry forms.

For privacy questions or business data requests, contact RKOVE at sales@rkoveliving.com or through the contact page on this website.